Policy placeholder
Dispute Policy
This page is a launch placeholder for the final legal dispute policy. It should be reviewed by counsel before production use.
When disputes can be opened
Missing delivery, incomplete scope, wrong files, shipping issues, or unclear acceptance terms.
Evidence reviewed
Order messages, requirements, delivery files, wallet transaction records, milestone notes, and timestamps.
Possible outcomes
Full release, partial release, refund, revision request, or account review for abuse.
Expected timeline
Target review windows and escalation rules should be finalized before public launch.